AUTOMOTIVE ISSUES KNOWLEDGE BASE Gerry's Garage - Common Vehicle Problems (2004-2024) ================================================================= This document contains common automotive issues for American, Japanese, and European vehicles manufactured between 2004-2024, organized for AI chatbot training purposes. ================================================================= AMERICAN VEHICLES (2004-2024) ================================================================= ENGINE PROBLEMS =============== • Oil Sludge Formation - Description: Thick, tar-like oil buildup that clogs engine passages - Identification: Dark, thick oil; engine knocking; reduced oil pressure warnings - Correction: Engine flush, frequent oil changes, severe cases may require engine rebuild - Cost: $150-300 for flush, $3000-8000 for rebuild - Prevention: Regular oil changes every 3000-5000 miles, use quality oil • Engine Misfires - Description: Cylinder fails to fire properly causing rough idle and power loss - Identification: Check engine light, rough idle, poor acceleration, fuel smell - Correction: Replace spark plugs, ignition coils, fuel injectors as needed - Cost: $100-400 for plugs/coils, $250-850 for injectors - Time: 1-3 hours - Prevention: Regular tune-ups, quality fuel • EcoBoost Engine Problems (Ford) - Description: Timing chain stretch, coolant intrusion, carbon buildup - Identification: Rattling noise on startup, coolant loss, rough idle - Correction: Timing chain replacement, coolant pump repair, carbon cleaning - Cost: $1500-4000 for timing chain, $800-1500 for coolant issues - Time: 6-12 hours TRANSMISSION PROBLEMS ==================== • Automatic Transmission Failure - Description: Hard shifting, slipping, or complete transmission failure - Identification: Delayed shifts, slipping gears, burning smell, leaking fluid - Correction: Fluid change, filter replacement, or complete rebuild/replacement - Cost: $150-300 for service, $2000-8000 for rebuild/replacement - Time: 1-2 hours for service, 8-16 hours for rebuild - Prevention: Regular fluid changes every 30000-60000 miles • Torque Converter Problems - Description: Component that transfers power from engine to transmission fails - Identification: Shuddering during acceleration, overheating, unusual noises - Correction: Torque converter replacement - Cost: $1200-3000 - Time: 6-10 hours ELECTRICAL PROBLEMS ================== • Catalytic Converter Failure - Description: Emissions control device becomes clogged or damaged - Identification: Check engine light (P0420/P0430), poor acceleration, rotten egg smell - Correction: Replace catalytic converter - Cost: $945-2475 (up to $3350 for luxury vehicles) - Time: 2-4 hours - Prevention: Use quality fuel, fix engine problems promptly • Oxygen Sensor Failure - Description: Sensor that monitors exhaust gases fails - Identification: Check engine light, poor fuel economy, rough idle - Correction: Replace oxygen sensor(s) - Cost: $200-500 per sensor - Time: 1-2 hours - Prevention: Regular maintenance, avoid contaminated fuel • Alternator Problems - Description: Charging system component fails - Identification: Dim lights, warning lights, dead battery, squealing noise - Correction: Replace alternator - Cost: $400-800 - Time: 2-4 hours SUSPENSION PROBLEMS ================== • Strut/Shock Absorber Wear - Description: Dampening components wear out affecting ride quality - Identification: Bouncy ride, nose diving when braking, uneven tire wear - Correction: Replace struts or shocks - Cost: $400-800 per axle - Time: 2-4 hours per axle - Prevention: Avoid potholes, regular inspections • Ball Joint Failure - Description: Pivot joints in suspension system wear out - Identification: Clunking noises, wandering steering, uneven tire wear - Correction: Replace ball joints - Cost: $200-500 per side - Time: 2-3 hours per side BRAKE SYSTEM PROBLEMS ==================== • Brake Pad and Rotor Wear - Description: Normal wear items that require regular replacement - Identification: Squealing noise, grinding, reduced braking performance - Correction: Replace brake pads and/or rotors - Cost: $250-600 per axle, $500-1000 for entire vehicle - Time: 1-2 hours per axle - Prevention: Avoid hard braking, regular inspections COOLING SYSTEM PROBLEMS ======================= • Radiator Failure - Description: Heat exchanger develops leaks or becomes clogged - Identification: Overheating, coolant leaks, steam from engine bay - Correction: Replace radiator, flush cooling system - Cost: $400-900 - Time: 3-5 hours • Water Pump Failure - Description: Coolant circulation pump fails - Identification: Coolant leaks, overheating, whining noise - Correction: Replace water pump - Cost: $500-1000 - Time: 4-6 hours FUEL SYSTEM PROBLEMS =================== • Fuel Pump Failure - Description: Electric pump that delivers fuel to engine fails - Identification: Engine won't start, sputtering, loss of power - Correction: Replace fuel pump - Cost: $400-800 - Time: 3-6 hours • Fuel Injector Problems - Description: Fuel delivery nozzles become clogged or fail - Identification: Rough idle, misfires, poor fuel economy - Correction: Clean or replace fuel injectors - Cost: $150-200 for cleaning, $350-850 for replacement - Time: 1-2 hours per injector HVAC PROBLEMS ============= • Air Conditioning Failure - Description: AC system loses refrigerant or component fails - Identification: Warm air, unusual noises, musty smell - Correction: Recharge system, replace components as needed - Cost: $200-500 for recharge, $500-1500 for major repairs - Time: 1-4 hours RUST AND CORROSION ================== • Body Panel Rust - Description: Metal oxidation leading to holes and structural weakness - Identification: Visible rust spots, bubbling paint, holes in panels - Correction: Cut out rust, weld in new metal, repaint - Cost: $100-500 for minor repairs, $1000-5000 for extensive damage - Prevention: Regular washing, protective coatings, avoid road salt ================================================================= JAPANESE VEHICLES (2004-2024) ================================================================= ENGINE PROBLEMS =============== • Oil Consumption Issues (Honda/Toyota) - Description: Excessive oil burning due to piston ring problems - Identification: Low oil levels between changes, blue smoke from exhaust - Correction: Engine rebuild or replacement - Cost: $3000-6000 - Time: 12-20 hours - Prevention: Regular oil level checks, quality oil • VTEC System Problems (Honda) - Description: Variable valve timing system malfunctions - Identification: Loss of power at high RPM, rattling noise, check engine light - Correction: Clean or replace VTEC solenoid, oil pressure switch - Cost: $200-600 - Time: 2-4 hours - Prevention: Regular oil changes, quality oil • Carbon Buildup (Direct Injection Engines) - Description: Carbon deposits on intake valves reduce performance - Identification: Rough idle, reduced power, poor fuel economy - Correction: Walnut blasting or chemical cleaning of intake valves - Cost: $300-800 - Time: 4-8 hours - Prevention: Use quality fuel, drive at highway speeds regularly TRANSMISSION PROBLEMS ==================== • CVT Transmission Issues (Nissan) - Description: Continuously Variable Transmission experiences premature wear - Identification: Slipping, jerking, whining noises, overheating - Correction: CVT fluid change or complete replacement - Cost: $300-500 for service, $3000-8000 for replacement - Time: 2-3 hours for service, 8-12 hours for replacement - Prevention: Regular CVT fluid changes every 30000 miles • Manual Transmission Synchronizer Wear - Description: Gear synchronizers wear causing difficult shifting - Identification: Hard to shift into gear, grinding noises - Correction: Replace synchronizers or transmission rebuild - Cost: $1500-3000 - Time: 8-12 hours ELECTRICAL PROBLEMS ================== • Hybrid Battery Degradation (Toyota/Honda) - Description: High voltage battery loses capacity over time - Identification: Reduced fuel economy, frequent engine cycling, warning lights - Correction: Replace hybrid battery or individual cells - Cost: $2000-4000 for battery, $500-1000 for cells - Time: 4-8 hours • Alternator Problems - Description: Charging system failure - Identification: Dim lights, battery warning light, starting problems - Correction: Replace alternator - Cost: $400-700 - Time: 2-3 hours SUSPENSION PROBLEMS ================== • Strut Mount Bearing Failure - Description: Upper strut mount bearings wear out - Identification: Clunking noise when turning, poor steering return - Correction: Replace strut mounts - Cost: $200-400 per side - Time: 2-3 hours per side • Sway Bar Link Wear - Description: Links connecting sway bar to suspension wear out - Identification: Clunking noise over bumps, poor handling - Correction: Replace sway bar links - Cost: $100-250 per side - Time: 1-2 hours BRAKE SYSTEM PROBLEMS ==================== • Brake Pad Wear - Description: Normal wear requiring replacement - Identification: Squealing, reduced braking performance - Correction: Replace brake pads and inspect rotors - Cost: $200-500 per axle - Time: 1-2 hours per axle - Prevention: Gentle braking habits, regular inspections • Brake Master Cylinder Failure - Description: Main hydraulic component fails - Identification: Soft brake pedal, brake fluid leaks - Correction: Replace master cylinder - Cost: $300-600 - Time: 2-4 hours TIMING SYSTEM PROBLEMS ====================== • Timing Belt/Chain Issues - Description: Belt or chain stretches or breaks - Identification: Rattling noise, engine won't start, poor performance - Correction: Replace timing belt/chain and related components - Cost: $500-1150 for Honda/Toyota - Time: 4-8 hours - Prevention: Replace per maintenance schedule (60000-100000 miles) ENGINE MOUNT PROBLEMS ===================== • Motor Mount Failure - Description: Rubber mounts supporting engine deteriorate - Identification: Excessive vibration, clunking during acceleration - Correction: Replace engine mounts - Cost: $200-500 per mount - Time: 2-4 hours FUEL SYSTEM PROBLEMS =================== • Fuel Pump Issues - Description: In-tank fuel pump fails - Identification: Intermittent starting, loss of power, whining noise - Correction: Replace fuel pump assembly - Cost: $400-800 - Time: 3-5 hours HVAC PROBLEMS ============= • AC Compressor Failure - Description: Main AC component fails - Identification: No cold air, loud noises, refrigerant leaks - Correction: Replace AC compressor - Cost: $800-1500 - Time: 4-6 hours EXHAUST SYSTEM PROBLEMS ======================= • Catalytic Converter Failure - Description: Emissions control device becomes ineffective - Identification: Check engine light, poor acceleration, sulfur smell - Correction: Replace catalytic converter - Cost: $800-2000 - Time: 2-4 hours RECALLS AND SAFETY ISSUES ========================= • Takata Airbag Recall - Description: Defective airbag inflators can explode - Identification: Recall notices, VIN lookup on NHTSA website - Correction: Replace airbag inflators (free under recall) - Cost: Free - Time: 2-4 hours • Seat Frame Weld Issues - Description: Weak welds in seat frames - Identification: Seat movement, cracking sounds - Correction: Replace or reinforce seat frames - Cost: Varies by recall coverage - Time: 2-4 hours ================================================================= EUROPEAN VEHICLES (2004-2024) ================================================================= ENGINE PROBLEMS =============== • Oil Leaks (BMW/Audi) - Description: Multiple engine seals and gaskets develop leaks - Identification: Oil spots under vehicle, burning oil smell, low oil levels - Correction: Replace leaking gaskets and seals - Cost: $500-2000 depending on location - Time: 4-12 hours - Prevention: Regular inspections, quality oil • Carbon Buildup (Direct Injection) - Description: Carbon deposits on intake valves reduce performance - Identification: Rough idle, misfires, reduced power - Correction: Walnut blasting or chemical cleaning - Cost: $400-900 - Time: 4-6 hours - Prevention: Use quality fuel, Italian tune-up driving • Timing Chain Tensioner Failure (Audi/VW) - Description: Chain tensioner fails causing timing issues - Identification: Rattling noise on startup, rough idle, check engine light - Correction: Replace timing chain and tensioners - Cost: $1100-4000 - Time: 8-16 hours • Turbocharger Problems - Description: Forced induction system fails - Identification: Loss of power, excessive smoke, whining noises - Correction: Replace or rebuild turbocharger - Cost: $1500-4000 - Time: 6-10 hours TRANSMISSION PROBLEMS ==================== • DSG Transmission Issues (VW/Audi) - Description: Dual-clutch system experiences mechatronic unit failure - Identification: Stuttering, hesitation, surging, transmission fault messages - Correction: Replace mechatronic unit or complete transmission service - Cost: $2000-5000 - Time: 6-12 hours - Prevention: Regular DSG service every 40000 miles • Automatic Transmission Valve Body Problems (Mercedes) - Description: Internal valve body develops leaks or wear - Identification: Harsh shifting, delayed engagement, transmission slipping - Correction: Replace or rebuild valve body - Cost: $2000-4000 - Time: 8-12 hours ELECTRICAL PROBLEMS ================== • Central Control Module Failure - Description: Main vehicle computer fails - Identification: Multiple electrical faults, systems not working - Correction: Replace control module and reprogram - Cost: $800-2000 - Time: 4-8 hours • Window Regulator Failure - Description: Power window mechanism fails - Identification: Window won't move or moves slowly, grinding noise - Correction: Replace window regulator - Cost: $300-600 per window - Time: 2-4 hours • Ignition Coil Failure (VW/Audi) - Description: Individual ignition coils fail frequently - Identification: Misfires, rough idle, check engine light - Correction: Replace failed ignition coils - Cost: $150-300 per coil - Time: 1-2 hours - Prevention: Use quality fuel, regular maintenance SUSPENSION PROBLEMS ================== • Airmatic Suspension Failure (Mercedes) - Description: Air suspension system develops leaks or compressor failure - Identification: Vehicle sits low, rough ride, suspension warning lights - Correction: Replace air springs, compressor, or convert to conventional - Cost: $1000-3000 for repairs, $2000-4000 for conversion - Time: 4-8 hours • Electronic Dampening Control Issues (BMW) - Description: Adaptive suspension system malfunctions - Identification: Poor ride quality, suspension warning messages - Correction: Replace sensors, control modules, or struts - Cost: $800-2500 - Time: 4-8 hours • Control Arm Bushing Wear - Description: Suspension bushings deteriorate prematurely - Identification: Clunking noises, poor handling, uneven tire wear - Correction: Replace control arms or bushings - Cost: $400-800 per side - Time: 3-5 hours BRAKE SYSTEM PROBLEMS ==================== • Brake Pad Sensor Failure - Description: Electronic wear sensors fail - Identification: Brake warning lights with adequate pad material - Correction: Replace brake pad sensors - Cost: $100-200 per sensor - Time: 1 hour • Brake Vacuum Pump Issues (Diesel) - Description: Vacuum assistance system fails - Identification: Hard brake pedal, increased braking effort - Correction: Replace vacuum pump - Cost: $500-1000 - Time: 3-5 hours COOLING SYSTEM PROBLEMS ======================= • Water Pump Failure (BMW) - Description: Electric or mechanical water pump fails - Identification: Overheating, coolant leaks, warning messages - Correction: Replace water pump and thermostat - Cost: $800-1500 - Time: 4-8 hours • Radiator Support Issues - Description: Plastic components in cooling system fail - Identification: Coolant leaks, overheating - Correction: Replace failed plastic components - Cost: $300-800 - Time: 2-6 hours FUEL SYSTEM PROBLEMS =================== • High Pressure Fuel Pump Failure - Description: Direct injection fuel pump fails - Identification: Hard starting, loss of power, fuel pressure codes - Correction: Replace high pressure fuel pump - Cost: $800-1800 - Time: 4-8 hours • Carbon Canister Issues - Description: Evaporative emissions system fails - Identification: Fuel smell, check engine light, vapor codes - Correction: Replace carbon canister - Cost: $400-800 - Time: 2-4 hours INTERIOR/ELECTRONIC PROBLEMS ============================ • iDrive/MMI System Failure - Description: Infotainment system malfunctions - Identification: Screen issues, system freezing, no response - Correction: Software update or module replacement - Cost: $200-1000 - Time: 2-6 hours • Climate Control Module Failure - Description: HVAC control system fails - Identification: No heating/cooling, fan issues, temperature regulation problems - Correction: Replace climate control module - Cost: $500-1200 - Time: 2-4 hours EXHAUST SYSTEM PROBLEMS ======================= • Diesel Particulate Filter Issues - Description: DPF becomes clogged with soot - Identification: Reduced power, DPF warning lights, excessive regeneration - Correction: Clean or replace DPF - Cost: $2000-4000 for replacement - Time: 4-8 hours - Prevention: Regular highway driving, proper diesel fuel • Catalytic Converter Failure - Description: Emissions control device fails - Identification: Check engine light, poor performance, emissions test failure - Correction: Replace catalytic converter - Cost: $1000-3000 - Time: 3-6 hours RECALLS AND SAFETY ISSUES ========================= • Takata Airbag Issues - Description: Defective airbag inflators - Identification: Recall notices, VIN check - Correction: Replace inflators (free under recall) - Cost: Free - Time: 2-4 hours • Electrical Fire Risks - Description: Various electrical components pose fire risk - Identification: Burning smell, electrical malfunctions - Correction: Replace recalled components - Cost: Varies by recall - Time: 2-8 hours ================================================================= GENERAL MAINTENANCE RECOMMENDATIONS ================================================================= PREVENTIVE MAINTENANCE INTERVALS ================================ • Oil Changes - Conventional Oil: 3000-5000 miles - Synthetic Oil: 5000-10000 miles (follow manufacturer specs) - Time: 30-60 minutes - Cost: $30-100 • Transmission Service - Automatic: 30000-60000 miles - CVT: 30000 miles - DSG: 40000 miles - Time: 1-3 hours - Cost: $150-400 • Brake System Service - Brake fluid: 2-3 years - Brake pads: 25000-70000 miles - Rotors: 50000-100000 miles - Time: 1-4 hours - Cost: $100-800 • Timing Belt Replacement - Interval: 60000-100000 miles - Time: 4-8 hours - Cost: $400-1500 • Coolant System Service - Interval: 30000-50000 miles - Time: 1-2 hours - Cost: $100-200 DIAGNOSTIC CODES REFERENCE ========================== Common OBD-II Codes: • P0420/P0430: Catalytic converter efficiency • P0171/P0174: System too lean • P0300-P0308: Engine misfires • P0401: EGR insufficient flow • P0442: EVAP small leak • P0500: Vehicle speed sensor • P0700: Transmission control system ================================================================= COST ESTIMATION GUIDELINES ================================================================= LABOR RATES BY REGION ===================== • Independent shops: $80-120/hour • Dealerships: $120-180/hour • Luxury dealerships: $150-250/hour PARTS MARKUP ============ • Aftermarket: 20-40% markup • OEM: 40-100% markup • Dealer: 100-200% markup TYPICAL REPAIR TIME MULTIPLIERS ============================== • Diagnostic time: 1-2 hours • Access time for complex repairs: +50-100% • Rust/corrosion complications: +25-50% • European vehicle complexity: +25-75% ================================================================= END OF KNOWLEDGE BASE ================================================================= This knowledge base contains information current as of 2024 and covers the most common issues reported by vehicle owners for the 2004-2024 model years. Costs and times are estimates and may vary by location, vehicle condition, and specific model. Always verify current pricing and availability of parts and services. For AI training purposes, this document provides structured information that can be parsed to answer customer questions about vehicle problems, repair costs, and maintenance recommendations for Gerry's Garage customers.